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User Agreement

1 - PARTIES

1.1 This Entegi User Agreement (“Agreement”) is concluded between Entegi.com (“Entegi” or “Company”), the information of which is provided below, on the one hand, and the real or legal person user (“User”), whose information is available on the www.entegi.com and www.entegi.net websites and/or who has approved this Agreement to obtain the services specified in this Agreement from Entegi, on the other hand.
1.2 In this Agreement, Entegi and the User may be referred to individually as a “Party” and collectively as the “Parties”.

2 - DEFINITIONS

2.1 User: Refers to the natural or legal person who has approved this Agreement to procure the services specified within the scope of the Agreement from the Company.
2.2 Website: The website, which is owned by the Company and consists of the domain name https://www.entegi.com and the subdomains connected to this domain name, including the panel address https://www.entegi.net, through which the Company offers the services specified in this Agreement.
2.3 Platform: Refers to the platform offered by the Company, which enables the User to perform all e-commerce sales made through its own website or marketplaces; product and order management, stock management, invoice management and cargo management transactions from a single panel, which operates on a cloud system and can be accessed via the Website.
2.4 Services: Refers to product publishing, product updating, product deletion and similar applications offered by the Company on the Platform for the purpose of the User performing the work and transactions specified in this Agreement.
2.5 Content: Data uploaded to the Platform by the User.
2.6 API (Application Programming Interface): Refers to the software tool that provides the connection and access between two applications. The Turkish equivalent of API is Application Programming Interface.

3 - SUBJECT AND SCOPE OF THE AGREEMENT

3.1 This Agreement has been concluded for the purpose of determining the terms and conditions regarding the User's use of the Services offered by the Company on the Platform and determining the rights and obligations of the parties in this regard.
3.2 The terms of use, conditions and fees announced on the website by Entegi to the Users regarding the use of the Website are an annex and an integral part of this Agreement and together with the rights and obligations herein, constitute the entire rights and obligations of the parties.

4 - RIGHTS AND RESPONSIBILITIES OF THE USER AND THE COMPANY

4.1 In order to obtain the User status, the User must provide the information requested by Entegi during registration on the Platform in a complete, accurate, current and complete manner and approve this Agreement.
4.2 If there is any change in the information provided by the User to the Platform during the membership process, the User is obliged to update this information immediately. Entegi is not responsible for the User not being able to access the Platform or benefit from the Services due to the information being incomplete, incorrect or outdated. The User is responsible for all changes made on the Platform.
4.3 Membership will be activated when the User accepts this Agreement and approves the verification e-mail sent by Entegi to the e-mail address provided to the Platform during membership.
4.4 Entegi has the right to reject the User's membership application without giving any reason and/or request additional information or documents.
4.5 The User may access the Platform through a business. The User acknowledges and declares that he/she has the necessary authority in relation to the business in question and has the necessary legal capacity to conclude the Agreement.
4.6 In order for the User to use the Platform completely and benefit from the Services offered by Entegi, he/she must integrate API information for at least one marketplace into Entegi. Entegi integrates the User's marketplace store into its systems using the API information.
4.7 The User accepts, declares and undertakes that the sale and display of goods and services on other sites integrated through the Platform does not create any violation of law and/or morality in line with the current legislation, does not cause a violation of rights, and that he/she has all the right, authority and responsibility to publish, offer for sale and sell the goods and services related to the said advertisements and contents on the internet.
4.8 User acknowledges that his/her use of the Platform may be subject to certain restrictions, including monthly transaction and storage volumes, which may be determined by Entegi in its sole discretion.
4.9 The User is personally responsible for the authenticity, security, accuracy and legality and/or morality of all kinds of visual, written and other information/content regarding the Content published on the Platform using the Website. In this context, the User accepts, declares and undertakes in advance that Entegi has no responsibility in these matters and that he/she will be irrevocably responsible to Entegi for any damages that Entegi may suffer due to these Contents and for any payments made by Entegi to the third parties who are harmed.
4.10 The User may authorize Entegi to perform the following operations via the Platform:

  • a. It can automatically transfer products to Entegi. When this setting is turned on, it ensures that newly added products are automatically transferred to Entegi on all Platforms where the API connection has been made by the User.
  • b. User can automatically process orders to Entegi. When this setting is turned on, Entegi automatically processes orders with a new status from all Platforms where the API connection has been made by the User.
  • c. User orders can be automatically confirmed. When this setting is turned on, the API connection will automatically confirm orders from all Platforms to which the User has made the connection.
  • d. User orders can be shipped automatically. When this setting is turned on, a shipping receipt is automatically created for orders from all Platforms to which the User has made the API connection.
  • e. User orders are automatically invoiced. When this setting is turned on, a sales invoice is automatically issued for new orders on all Platforms where the User has established the API connection.
  • f. The User's invoice is automatically made official. When this setting is turned on, invoices issued for new orders on all Platforms where the User has made the API connection are automatically made official.
  • g. The User's orders can be completed all at once. When this setting is turned on, the User automatically invoices their orders after confirming the new orders with the confirm button, the invoices become official and cargo receipts are created, completing all of the User's order transactions.
  • h. The user can complete bulk order transactions at once. When this setting is turned on, the user automatically invoices their orders after selecting their new orders in bulk and approving them with the approve button, the invoices become official and cargo receipts are created, completing all of the user's order transactions.

4.11 The User is personally responsible for the authenticity, security, accuracy and legality and/or morality of all kinds of visual, written and other information/content regarding the Content published on the Platform using the Website. In this context, the User accepts, declares and undertakes in advance that Entegi has no responsibility in these matters and that it will be irrevocably responsible to Entegi for any damages that Entegi may suffer due to these Contents and for any payments made by Entegi to the third parties who are harmed.
4.12 The User is obliged to carry out all activities carried out via the Platform in a way that will not technically harm Entegi in any way. The User accepts, declares and undertakes that he/she has taken all necessary precautions (including using the necessary protective software and licensed products) to ensure that all information, content, materials and other content to be provided to the Website do not contain any programs, viruses, software, unlicensed products, Trojan horses, etc. that will harm the system, and that he/she will immediately take the measures requested by the Company for the implementation of this article.
4.13 The User may have only one User account. If the User account is suspended or terminated by Entegi, the User may not open a second account using the same or different information. Entegi may refuse to open a User account at its sole discretion without giving any reason.
4.14 The User will access the Website using their e-mail address and password. The User will be responsible for protecting the confidentiality and security of this password, and any activity performed using the information in question on the Platform will be deemed to have been performed by the User, and any legal and criminal liability arising from these activities will belong to the User. The User will immediately notify Entegi if they become aware of any unauthorized use of their password or any other breach of security.
4.15 If the User wishes, they may create accounts for their own sub-users (“Sub-User”). The User shall determine who the Sub-Users in question will be and their access rights on the Platform. The User shall ensure that the Sub-User they authorize fully complies with the terms and conditions of this Agreement. The User waives in advance the right to claim that the transactions made by logging in through their own profile or the Sub-User profile are invalid due to unauthorized transactions. Even in such transactions, all responsibilities shall belong to the User.
4.16 The User accepts and undertakes that he/she acts and carries out transactions for commercial and professional purposes within the scope of this Agreement, that his/her transactions will not fall within the scope of the Law No. 6502 on the Protection of Consumers, the sub-legislation of this law or other consumer legislation, and that otherwise, if Entegi suffers any loss or damage due to this, he/she will compensate immediately and in cash upon Entegi's first request.
4.17 The User accepts and undertakes to use the Platform only for its lawful activities and to act in accordance with this Agreement, its annexes, and other terms and conditions stipulated in the applicable legislation. The User may use the Platform on behalf of third parties as long as the User is authorized to provide Services to third parties. In this context, the User shall ensure that the said persons also act in accordance with this Agreement and all other provisions applicable to them.
4.18 The User accepts that Entegi may share the User's information with the relevant authorities upon request from the competent authorities in accordance with the applicable legislation. Apart from this, information regarding the User and the transactions made by the User via the Platform may be used for the security of the User, fulfillment of Entegi's obligations and for some statistical evaluations. This information is classified and stored in a database and Entegi may use the User's usage and transaction information anonymously for the period necessary for performance evaluations, marketing campaigns of Entegi and its business partners, annual reports and similar transactions.
4.19 In case of technical problems regarding the Platform, the User shall make reasonable efforts to identify and diagnose the problem before contacting Entegi. If the User continues to need technical support, the necessary support will be provided through the Website or other appropriate communication channels determined by the Company.
4.20 The Company has the right to revise this Agreement and its annexes without any prior notice, and if this right is exercised, the relevant change will enter into force with the next use of the Website by the User. If the User does not accept the changes in question, the right to terminate this Agreement is reserved in the manner specified in this Agreement.
4.21 The User cannot transfer or assign the User account and the rights and obligations arising from this Agreement and the use of the Website to a third party in any way.
4.22 The User may delete the content and products entered on the Platform at any time.
4.23 If the User acts contrary to this Agreement and other terms and conditions within the scope of the Site and its declarations and commitments within this scope, Entegi shall have the right to suspend the User's membership or terminate the Agreement as specified below and thus terminate the user status. In such a case, Entegi reserves the right to claim damages arising from such violation from the User.
4.24 The User accepts and undertakes that he/she has carried out the necessary permissions and processes while sharing the personal data of his/her customers with Entegi within the scope of the execution of this Agreement and that he/she may immediately demand from Entegi any damages that may be incurred by Entegi and the payment thereof, including attorney's fees.
4.25 Entegi may claim from the User all direct damages it has suffered due to the User, including but not limited to judicial and/or administrative fines, and all payments and expenses it has made or will make in the future, including but not limited to compensation debts arising from third party claims (all kinds of expenses including but not limited to court costs, fines, taxes, duties, charges) without the need for any warning or court order or approval of third parties.
4.26 The User acknowledges that Entegi may receive support from third party software providers while providing the Services under this Agreement and may transfer some or all of the work to third party providers without obtaining approval.

5 - PAYMENT TERMS AND FEES

5.1 The User may only benefit from the Platform by paying the fees declared on the Website in full and in full, using the payment terms and means determined by the Company.
5.2 The User may use the Platform free of charge with the trial package for 7 (seven) days. At the end of the trial period, the User's membership becomes a paid membership according to the package they select.
5.3 The fees, payment terms and effective dates of the fees related to the Platform will be announced in the relevant sections of the Website. The User may upgrade or downgrade the membership package at their own discretion (“New Package”). The relevant package upgrades are made as of the moment the payment is made, if the User makes a payment. The User will start using the New Package for the subscription period they select (monthly or yearly), as of the moment the payment is made.
5.4 If the membership ends for any reason, including termination of the Agreement, a fee will be charged for the time used, the system will remain open until the end of the membership period, and unused time will not be refunded.
5.5 The User's account is restricted by Entegi at the end of the membership package period. The User can continue to access his account in the same way by purchasing a new membership package.
5.6The Company or third parties approved by the Company may store the User's credit card, account and payment information in order to perform transactions related to the User's membership and payment and updates regarding bank integration.
5.7 MANUAL PAYMENT Users who do not opt for automatic payment can make a manual payment each month. In this case, card information is not stored and must be re-entered for each payment. A reminder email will be sent 7 days before the package expires.

6 - INTELLECTUAL PROPERTY RIGHTS

6.1 All rights, property and interests in the Platform belong to the Company. Under this Agreement, the User is granted a personal, worldwide, royalty-free, non-transferable and non-exclusive license to use the Platform for commercial and/or professional purposes only. No provision in the Agreement or other terms and conditions regarding the Platform shall be interpreted as transferring the rights and interests regarding the Platform to the User. Under this Agreement, the User grants the Company the right to use, copy, transmit, store and back up the information and Content for the User's access to the Platform, use of the Platform and other purposes related to the provision of the Services. The Company has the right to grant sublicenses to third party developers regarding the Content for the purpose of providing the Services.
6.2 The User does not have the right to copy, modify, reproduce, reverse engineer, decompile or access the source code of the software on the Site or create a processed work from the Platform in any way or for any reason. Any modification of the browser and content related to the Platform, and any link to or from the Platform without the express permission of the Company are strictly prohibited.
6.3 The User shall not use the trade name, trademark, service mark, logo, domain name, etc. of the Company (or its affiliates) in any way.

7 - PRIVACY AND PROTECTION OF PERSONAL DATA

7.1 Any and all commercial, financial, patent and know-how, information, invention, work, method, copyright/work, brand, customer information and other information obtained by the User and the Sub-Users authorized by the User to access the Platform during the performance of this Agreement will be considered as "Confidential Information" during and indefinitely after the term of this Agreement.
7.2 The User shall ensure the confidentiality of any information that constitutes Confidential Information and shall not disclose the Confidential Information to any third party, except with Entegi's prior written consent or when such disclosure is required by law or a court order.
7.3 The User shall ensure that the real persons authorized to access the Platform comply with this article and shall be responsible to Entegi for this compliance.
7.4 Entegi is obliged to store personal data and commercial information generated during and as a result of the User's use of the Services on the Platform in a secure environment. Entegi may use this information for the execution of applications required for the full and proper operation of the Services, for statistical evaluations, for advertising, marketing, and advertising its own and its business partners' activities and applications, and for other purposes, including but not limited to the reasons stated above, and may disclose User information to third parties.
7.5 Entegi will process, store and use the personal data shared with it by the User in accordance with the Personal Data Protection Law No. 6698 (“LPPD”) and the relevant legislation, the “Personal Data Disclosure Text” and the “Personal Data Processing and Protection Policy”. Entegi offers cloud-based finance and business management applications accessible to Users via the Platform. In this context, Users are personally responsible for the Content they upload to these applications; Entegi has the Data Processor status in accordance with the LPPD for such uploaded Content. If the User requests to share the Content in their account, Entegi has the right to share the Content with other users and business partners in order to provide requested services such as sending invoices, sharing payment information, payment reminders, and online collection with credit card. The User accepts that they may share the Content in their account with other users, that they will be personally responsible for this sharing, and that Entegi has no responsibility or control over this sharing. Entegi may use the User's usage and transaction information, performance evaluations, Entegi's and its business partners' marketing campaigns, annual reports and similar data for the required period and then anonymize the data in question.
7.6 The User accepts and declares that he/she has read the information text, consent text, cookie policy, storage and destruction policy and data owner application form regarding the Personal Data Protection Law legislation published on the Entegi Platform together with this Agreement and that they will be updated as included on the Platform.
7.7 In cases where this Agreement is terminated as specified in Article 9, the User may permanently delete the Content on the Platform in accordance with the instructions on the FAQ page. Entegi may store the relevant personal data in accordance with Article 7 of this Agreement and the Disclosure Text, which is an annex to the Agreement, in accordance with the KVKK and the relevant legislation.
7.8All data uploaded by the User to the Platform (products, orders, customer information, integration information) is the User's property. WHEN THE ACCOUNT IS CLOSED: a) First 30 days: - The account is suspended - All data is preserved - The user can reactivate their account if they wish. b) After 30 days: The following data is PERMANENTLY and IRREVOCABLY deleted: - Personal information (name, surname, email, phone, company information) - All product data (name, barcode, image, price, stock, category, brand) - All order data (order details, customer information, shipping) - Integration information (marketplace APIs, XML links) - Reports and statistics - Sub-user accounts - System logs c) Exception - Entegi's Subscription Records: Only subscription payments made by the user to Entegi are anonymized and stored for 10 years in accordance with the Tax Procedure Law. Only the payment amount and invoice number remain in these records, and personal information is deleted. IMPORTANT NOTE: Entegi DOES NOT store invoices issued to Users' customers. These invoices are stored in the User's e-invoice integrator (Paraşüt, Logo, Uyumsoft, etc.). Entegi only transmits invoice information to the e-invoice company via API, enabling automatic invoice generation.

8 - LIMITATION OF LIABILITY

8.1 The Platform, software and other content are provided by the Company on an “AS IS” and “AS AVAILABLE” basis, and the Company does not make any commitment or liability regarding the accuracy, completeness and reliability of the Platform. The User understands and accepts that the Company also does not make any commitment regarding the relationship between the Content and other User data. The Company does not guarantee that the use of the Platform will be uninterrupted or error-free. The Company aims for the Platform to be accessible and usable 24/7, but does not provide any guarantee regarding the functionality and accessibility of the systems that provide access to the Platform. The User accepts that access to the Platform may be blocked or interrupted from time to time. The Company is not responsible in any way for such blockages or interruptions.
8.2 It is acknowledged and declared that links may be provided to other websites and/or portals, files or content that are not under the control of the Company through the Platform, and that such links do not constitute any kind of representation or guarantee regarding the website or the information it contains, in order to support the website or its operator, and that the Company has no responsibility for the portals, websites, files and content, Services or products or their content accessed through the said links.
8.3 The User is solely responsible for the Content they upload and the use of the Platform. The User agrees to hold the Company harmless from any and all claims and demands (including litigation costs and attorney fees) that may be made by third parties regarding intellectual property violations, Content, and the use of the Platform.
8.4 The Company shall not be liable for any direct, indirect, special, incidental, punitive damages arising from the use of the Platform, including but not limited to loss of profits, goodwill and reputation, expenses incurred for the procurement of substitute products and Services, to the extent permitted by applicable law. In addition, the Company further declares that it does not provide any warranties of any kind, express or implied, including but not limited to implied warranties, merchantability, fitness for a particular purpose. In any case, the Company's liability under this Agreement shall be limited to the amount paid by the User under the Services subject to this Agreement until the date on which the relevant damage arose.

9 - TERMINATION OF THE CONTRACT

9.1 This Agreement shall enter into force upon its electronic acceptance by the User and shall remain in force unless terminated by either Party as stated below.
9.2 Either Party may terminate this Agreement at any time, without giving any reason and without paying any compensation, by giving a written notice 7 (seven) days in advance to the e-mail address provided by the other Party.
9.3 If one of the parties fails to fully and duly fulfill its obligations arising from this Agreement and the violation in question is not remedied within the given period despite the written notification to be made by the other party, this Agreement may be terminated by the party making the notification. If the aforementioned violation is committed by the User, Entegi shall have the right to suspend the User status until the violation is remedied. If the User violates the current legislation, the Company may terminate the Agreement with immediate effect for just cause.
9.4 Termination of the Agreement shall not eliminate the rights and obligations of the Parties that have arisen up to the date of termination. Upon termination of the Agreement, the User shall be responsible for all fees and expenses that have arisen up to that date and shall not be able to use the Platform as of the date of termination.

10 - MISCELLANEOUS PROVISIONS

10.1 The Company shall not be liable for any failure or delay in performing its obligations and Services under the Agreement due to fire, explosion, storm, flood, earthquake, migration, epidemic or other natural disasters that may partially or completely, temporarily or permanently stop the Company's working opportunities; embargo, state intervention, rebellion, occupation, war, epidemic, mobilization, strike, lockout, labor actions or boycotts; cyber attacks, communication problems, infrastructure and internet failures, system improvement or renewal works and failures and power and internet outages that may occur for this reason or other circumstances that occur outside the Company's control, are not caused by its fault and cannot be reasonably foreseen. The Company's liability is limited to the continuation of these circumstances. The User shall not have the right to claim damages incurred due to the prevention or delay of these performances from the Company.
10.2 The provisions of this Agreement are severable and the invalidity of one provision shall not affect the validity of any other provision. If any provision of this Agreement becomes unenforceable or invalid due to a new law or regulation, the remainder of the Agreement shall not be affected.
10.3 All notifications, approvals, requests and other types of correspondence and notifications to be sent to the User by the Company or received from the User shall be made via e-mail. Communication via e-mail shall replace written communication. It is the User's responsibility to keep the e-mail address up to date and to regularly check the Platform for notifications.
10.4 The Company has the right to change or modify this Agreement partially or completely at any time at its own discretion and/or within the scope of current or future Turkish laws and regulations. By accepting this Agreement, the User declares and undertakes that he/she has accepted these changes to be made by the Company in advance. If you do not accept any changes made/to be made to this Agreement, you may terminate your membership on the Platform.
10.5 Turkish law will be applied to the interpretation of this Agreement and all legal disputes that may arise from this Agreement and its annexes; Istanbul Anatolian Courthouse Courts and Enforcement Offices will have jurisdiction in resolving disputes.
10.6 When the User accesses the Website or becomes a member, he/she accepts, declares and undertakes that he/she has read and understood each and every article of this Agreement, consisting of ten (10) articles, and that he/she approves the entire content and all provisions of the Agreement.